Once you've gone through this, print or save yourself a copy.
Solve Debt Now, LLC, along with the affiliates and vendors that help us out (the "Company"), handles information and talks to people electronically. Working with us means you're on board with getting things this way.
Moving forward with anything here means agreeing to get everything electronically: your inquiry, any application, whatever products or services follow, this consent itself, change-in-terms notices, fee and transaction details, statements, required disclosures, state-mandated notices, adverse action letters, and anything else tied to your file (together, "Electronic Communications"). We might reach out by phone, text, or email to process applications, service accounts, share relevant products, and other regular business purposes.
Your Consent to Electronic Communications
This covers any way you interact with us online — computer, phone, tablet, whatever you're using. Agreeing to this Consent for Electronic Communications means the Company can process your information and talk to you electronically about what we're working on.
We might send Electronic Communications online, to your email, or through your portal. Even so, we can still choose to mail paper copies whenever we want.
How We Deliver Electronic Communications
You'll get Electronic Communications through our website and app (together, the "Site"), email, text, or similar. Every Electronic Communication counts as being "in writing." Save or print a copy of this consent, our Terms of Use, and anything else that matters to you.
Access Requirements
Some personalized Electronic Communications need you logged into the Site or your portal; others are out in the open. At minimum, you'll need:
- A computer, tablet, or other device that gets online
- An email account
- A modern browser with SSL, supporting HTML5, JavaScript, and CSS3
- Something that opens PDF files
- Enough storage to keep communications, or a way to print them
You're confirming every device you use checks these boxes. If that changes while you're with us in a way that risks your access, we'll let you know.
SMS Terms & Conditions
Sharing your mobile number and opting in lets Solve Debt Now text you about your account, updates, support, and anything tied to services you've asked for. Frequency varies, and standard rates might apply.
Text STOP anytime to opt out — you'll get a confirmation back. Text HELP for support, or call (866) 765-5823. Your carrier isn't on the hook for delayed or missed texts.
No Right to Paper or Non-Electronic Records
We generally don't send Electronic Communications on paper. If you don't agree to get them electronically, this service isn't for you. We might, if we choose, send a paper copy on request — maybe for a fee, at whatever we're charging then.
To ask for one, email us through the Site or reach: Solve Debt Now, LLC, Attn: Customer Service, 4200 Corporate Plaza Dr. STE #2200, Columbus, OH 43215; [email protected]; or (866) 765-5823.
Withdrawing Your Consent
You can pull your consent for Electronic Communications, or for e-signatures on future transactions, whenever you like, at no cost. To withdraw, reach: Solve Debt Now, LLC, Attn: Customer Service, 4200 Corporate Plaza Dr. STE #2200, Columbus, OH 43215; [email protected]; or (866) 765-5823.
Pulling your consent doesn't undo anything sent electronically before that point. Either way, you're agreeing we can still reach you electronically about anything the law doesn't require in writing.
Updating Your Contact Information
Tell us whenever your email or mailing address changes. Update it by logging into the Site, or reach us directly:
- Solve Debt Now, LLC — Attn: Customer Service
- 4200 Corporate Plaza Dr. STE #2200, Columbus, OH 43215
- [email protected]
- (866) 765-5823
Keep a copy of this Consent for Electronic Communications for your records.
Email [email protected]